To whom it may concern,
Serene Brook P/L has opened a new aged care facility EDEN PARK in Geelong 6 months ago. Part of the furniture was purchased from Inside Story. We have found Susan Willis to be very helpful, organized and professional in her approach. There was a great deal of stress associated with purchasing furniture, Susan has provided valuable advice on comfort and ergonomic features of Inside Story furniture i.e. chairs with arms and seating of suitable height,dining room tables with rounded corners and height to allow for wheelchair access etc. Susan understands that facilities must cater for residents with different levels of care and yet a non institutional and home-like environment was achieved in our new facility through use of various furniture designs and surface finishes. We have no hesitation to recommend Inside Story and Susan Willis.
Best Regards,
Anne Moskovitch
To whom it may concern,
This letter provides me with the opportunity to recommend Susan Willis from Inside Story to assist you with upcoming FF+E works. Smith & Tracey Architects have worked with Inside Story on many projects within the aged care sector, including clients such as RSL Care & the Regis Group. Inside Story's furniture range is broad & caters for all areas. Their manufacturing and finishing skills are of the highest level. Inside Story provide a complete service, from the initial ordering process through to delivery & installation. Susan has been prompt in following up any post occupancy matters that have arisen, liaising with both the client & myself. I would highly recommend their services for any future projects.
Smith & Tracey Architects
Inside Story were contracted to provide furnishings for our new nursing home. The quality of the products they provided, their advice and assistance during the ordering stage; and their preparedness to be flexible and work with us at delivery was very much appreciated during the busy commissioning stage. I was extremely impressed with their knowledge and professionalism - so much so that I automatically engaged them to furnish our latest hostel redevelopment. The quality and appeal of the furnishings they have provided has really added a touch of class to our new facilities. I have no reservations in recommending Inside Story to any operator or developer - they are exceptionally good value for money.
Rhys R. Boyle
CHIEF EXECUTIVE OFFICER